You may be aware that on 1st October 2016 a $2.75 processing fee was introduced for DEFT payments made at Australia Post outlets.
When you pay your levy via DEFT at Australia Post, you will be charged this processing fee at the time of payment.
For example, if your levy is $100.00, $2.75 will be added to your levy payment amount at point of payment at Australia Post, so your total payment due will be $102.75.
It is important to note that if you choose not to pay the $2.75 processing fee at time of payment, this amount will be deducted from your levy payment.
This will result in a shortfall in the actual amount outstanding to your Body Corporate. Please note that the processing fee is applied by DEFT Payment Systems, and not Sunstate Strata.
Alternative payment methods are;
- A direct credit into the Body Corporate’s bank account. This can be done via the internet through your internet banking or in person at your bank. You will need to contact Sunstate Strata for your Body Corporate’s bank account details prior to using this option.
- Send a cheque to DEFT at GPO Box 141, Brisbane QLD 4001
- Use one of the other options on the bottom of your levy notice
- Set up a direct debit through DEFT or Stratapay
There is no $2.75 processing fee on the above options.